+ What is your refund policy?

All sales are final. No refunds or exchanges unless the headliner cancels*. If this occurs, refund info will be available on the event detail page. The benefit to purchasing tickets online is that refunds are automatically processed, when necessary. If you purchase in person at The Historic El Rey Theater or LA Underground, you would need to revisit the box office to obtain your refund.

*If the headliner states they will have a make-up-date in a reasonable timeframe, tickets will be honored for that date and not auto refunded. Please keep a close eye on your email and our socials for more info on the protocol for a canceled or make-up show.